第十六章 責任及限額

第一條 在蒙特利爾公約及以下規定的責任限額內,天航對旅客在飛機上或者上、下飛機過程中的事故造成旅客人身傷亡的,應當承擔損害賠償責任。

第二條 旅客托運行李在天航飛機上或者處于天航掌管之下的任何期間內發生毀滅、遺失或者損壞的,天航應當承擔賠償責任。但是托運行李的毀滅、遺失或者損壞是由于行李固有缺陷、質量或者瑕疵造成的天航不承擔責任。

第三條 因天航或者天航雇員、代理人的過錯造成旅客非托運行李發生毀滅、遺失或者損壞的,天航應當承擔損害賠償責任 

第四條 旅客、行李在航空運輸中因延誤引起的損失,天航應當向旅客承擔賠償責任。但是天航證明本人及其雇員、代理人為了避免損失的發生,已經采取一切合理措施或者不可能采取此種措施的,天航不對因延誤引起的損失承擔責任。

第五條 天航和其它承運人依據一本客票或者連續客票履行的運輸,應當被視為一個單一的運輸。天航僅對發生在天航承運航班上的損失承擔責任。天航為其他承運人的航班填開客票或辦理行李托運時,只作為其他承運人的代理人。對于托運行李,旅客可以向客票或行李票上列明的第一或者最后承運人索賠。

第六條 本章所述損失是由索賠人或者索賠人從其取得權利的人的過失或者其他不當作為、不作為造成或者促成的,應當根據造成或者促成此種損失的過失或者其他不當作為、不作為的程度,相應全部或者部分免除天航對索賠人的責任。旅客以外的其他人就旅客死亡或者傷害提出賠償請求的,如果損失是旅客本人的過失或者其他不當作為、不作為造成或者促成的,同樣應當根據造成或者促成此種損失的過失或者其他不當作為、不作為的程度,相應全部或者部分免除天航的責任。

本條款適用于本條件中的所有責任條款。

第七條 天航依據本條件所承擔的賠償責任僅限于補償性的賠償責任,任何情況下天航都不承擔懲罰性、懲戒性或者其他非補償性的損害賠償。

第八條 本條件所述賠償責任的具體項目和計算標準依據中華人民共和國法律予以確定。

第九條 人身損害賠償責任限額

天航根據本章第一條對每名旅客承擔損害賠償責任時,對有下列情形之一的其賠償責任限額不超過蒙特利爾公約規定的適用限額:

(一)、旅客傷亡不是由于天航或者天航雇員、代理人的過失或者其他不當作為、不作為造成的;

(二)、旅客傷亡是由于第三人的過失或者其他不當作為、不作為造成的。

第十條 延誤及行李、貨物的賠償責任限額

運輸過程中因延誤給旅客造成損失的,天航對每名旅客的賠償責任限額適用蒙特利爾公約相關規定。

在行李運輸過程中造成行李毀滅、遺失、損壞或者延誤的,天航對每名旅客的賠償責任限額以蒙特利爾公約相關規定為準。

第十一條 旅客收受托運行李未當場提出異議的,視為天航已完成運輸行李義務并完好交付旅客的初步證據。旅客發現托運行李毀滅、損壞的,應當在收到托運行李之日起七日內以書面形式向天航提出異議;托運行李發生延誤的,旅客應當自收到行李之日起二十一日內以書面形式向天航提出異議。

 


Article 16 Liabilities and Limitations

 

16.1 Subject to any limit under the Montreal conventionand the limit provided belowTianjin Airlines will be liable for damages to the passenger occurring on the aircraft or while boarding or descending the aircraft.

16.2 Tianjin Airlines will be liable for any destruction, loss or damage to checked baggage occurring during carriage in flight or within a period controlled by Tianjin Airlines. However, Tianjin Airlines will not liable for damage to baggage (including checked baggage, unchecked baggage and hand baggage) if it is caused by the defect, quality or flaw of the baggage.

16.3 Tianjin Airlines will liable for the damages of unchecked baggage and hand baggage caused by the mistake of Tianjin Airlines, its employees or agents.

16.4 Tianjin Airlines will be liable for the damage to the passenger and baggage caused by Tianjin Airlines’ delay in the transportation. However, Tianjin Airlines  will not be liable for these damages if Tianjin Airlines ’ proves that it or its employee or agent has taken all reasonable measures to avoid the damage or that it was impossible for him/her to take such a measure.

16.5 When a ticket is used for carriage by Tianjin Airlines and another carrier or is a non-stop passenger ticket, those carriages should be viewed as separate. Tianjin Airlines is liable only for damage occurring on its own carriage flights. Tianjin Airlines issuing a ticket or checking baggage over the lines of another carrier does so only as an agent for that other carrier. For checked baggage, the passenger may seek compensation from the carrier that is listed first or last on the ticket or baggage check.

16.6 If it is confirmed that the damages mentioned in this article are caused or facilitated by the faults of the claimant or the one from whom the claimant obtains rights, Tianjin Airlines  will be exempted from liability or just bear reduced responsibilities according to the degree of such faults which have caused or facilitated the losses. If it is confirmed by Tianjin Airlines that a person other than the passenger requires compensation for the passenger’s injury or death and such injury or death is caused or facilitated by the passenger’s own fault, Tianjin Airlines will be exempted from liability or just bear reduced responsibilities according to the degree of such faults which have caused or facilitated the injury or death.

This provision is applicable to all liability provisions in this article.

16.7 Tianjin Airlines’ liability for compensation is limited to compensatory damages according to these conditions. Tianjin Airlines does will not undertake any punitive, exemplary or any other non-compensatory damages under any circumstances.

16.8 The specific items and calculation standards for liabilities for compensation mentioned in this article are determined by the law of the People’s Republic of China.

When passengers appoint to seek compensation from Tianjin Airlines, proof of the reasonableness of the aforementioned requests for compensation needs to be provided according to the request of Tianjin Airlines.

16.9 Compensation liability limitations for physical harm

Under the situations listed below, Tianjin Airlines does not assume responsibility for any part of damage compensation exceeding the then-applicable limit of special drawing rights created for each passenger according to 16.1.

16.9.1 Injury or death caused to passengers that is not caused by the mistake or other misconduct or inaction by Tianjin Airlines, its employees or agents.

16.9.2 Injury or death to a passenger that is caused by the mistake or other misconduct or inaction by a third party.

16.10 Delay and baggage, goods and compensation liability limitations

For damage caused due to delay during the passenger’s carriage, the compensation owed by Tianjin Airlines to each passenger will be limited to the then-applicable limit under the Montreal convention

For damage caused by the destruction, loss, damage or delay of baggage during baggage carriage, the compensation owed by Tianjin Airlines to each passenger will be limited to the then-applicable limit under the Montreal convention.

16.11 For passengers that accept checked baggage and do not raise any objection initial at the place of acceptance, this will be regarded as initial evidence of Tianjin Airlines  having already completed its obligation of transporting the baggage and handing it over to the passenger in its complete state.

If the passenger discovers that the checked baggage has been destroyed or damaged, he/she should raise an objection to Tianjin Airlines in writing within seven days of the day he/she collected the checked baggage. If the passenger discovers a delay with the baggage, he/she should raise an objection to Tianjin Airlines in writing within 21 days of the collection of the baggage.